FAQ - Frequently Asked Questions
- Are door hangers more cost-effective than direct mail pieces?
- Delivered nationally, and targeted to specific demographic criteria, door hangers often outperform other direct media, including direct mail, due to the fact they: Cost less to produce than direct mail pieces and they bypass the crowded mail box and are hand delivered, solo, on the consumer's door
- How do you guarantee delivery?
- All distribution is done by adult, experienced, supervised crews. In addition, independent verification is also carried out and reports submitted. We have a zero tolerance policy for unethical practices, and individuals working on distribution projects are fully aware of this.
- How is the distribution actually done?
- The doorhangers or other items are delivered to each door in the area specified. For every distribution of 5000 pieces there’s a crew of 5 or 6 people. It takes a day for such a crew to properly distribute 5000 pieces.
- What are your turnaround times?
- Standard turnaround time from concept to distribution is 3–4 weeks. If you need a special, short turnaround time we can usually accommodate you and there may be additional charges. So if you are really in a hurry and are willing to pay a premium for the rush, we will do our best to help. For distribution-only projects we need 1–2 weeks to schedule a drop.
- What is the size and specification of your door hanger?
- The doorhangers we print are 4 1/4” x 11”, full color both sides, 100 lb. card stock. They have a hole 1” in diameter centered near the top of the doorhanger for the door handle, and a slit from the hole to the top of the door hanger. The bottom of the hole is 1 1/2” from the top of the doorhanger.
- What are your minimum quantities for printing and distribution?
- The minimum quantity for any job is 5,000 pieces in a single printing and a single drop. A minimum of 5,000 have to be printed and 5,000 have to be dropped at the same time. We cannot stagger the distribution within the 5,000.
- When do I pay for the ad?
- We require a deposit at the time of signing in order to secure your spot on the door hanger. The remaning balance can then broken up into 2 monthly payments.
- What is the design process and will I be able to see my ad before it is printed?
- You will be emailed a custom designed ad by one of in house graphic designers. Customers are then given the opportunity to make changes to the ad until they are 100% happy with the design.
- What art work do I need to provide for the ad?
- We have a fully staffed graphics team in house which can handle all phases of design. We can work of any logos or previously design media you may have or we can start for scratch. There are no additional charges for Graphic Design.
- How do I know my door hangers are being distributed?
- You will receive an e-mail the day your door hanger(s) go out each month letting you know the exact day your door hangers will be distributed and to what area. We also offer to let you drive along on any given distribution day to check your advertised zone(s) for door hangers.
- Is it considered soliciting when you distribute flyers or door hangers?
- No, it is not considered soliciting. Our services include distributing flyers or door hangers, which is a distinct difference from soliciting. Our crews do not knock on doors with intent to sell products or services.
- Do you deliver to Apartments? Or Just Single Family homes?
- Yes, we deliver to Apartments, in addition to single family homes, businesses, and Parking lots. Just choose your targeted audience, and we deliver.
- Are your distribution crews supervised, and do they wear uniforms?
- Yes, each door hanger campaign that we conduct will have at least 2 field supervisors, and our crews wear uniformed logo shirts, to maintain a neat, and professional appearance.
- Do you have distribution minimums?
- Yes we do. Minimums vary by delivery zone, and can range anywhere between 10,000 units to 25,000 units.